Privacy Policy

This Privacy Policy describes how Xunrovarzyghak collects, uses, and protects your personal information when you use our music tutoring services and website.

Information We Collect

We collect information that you provide directly to us, including:

Name and contact information (email address, phone number, postal address)
Payment information necessary for processing lesson bookings
Communication preferences and correspondence
Information about your musical interests, skill level, and learning goals
Lesson attendance and progress records

We also automatically collect certain information when you visit our website, including:

IP address and browser type
Pages visited and time spent on pages
Referring website addresses
Device information and operating system

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our music tutoring services
Process lesson bookings and payments
Communicate with you about your lessons, schedule changes, and service updates
Personalize your learning experience and tailor instruction to your needs
Send administrative information, such as updates to our terms and policies
Respond to your inquiries and provide customer support
Monitor and analyze website usage to improve our services
Detect, prevent, and address technical issues or fraudulent activity

Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

Contractual necessity: Processing necessary to fulfill our contract with you for music tutoring services
Legitimate interests: Processing necessary for our legitimate business interests, such as improving services and preventing fraud
Consent: Processing based on your explicit consent, such as marketing communications or optional cookies
Legal obligation: Processing required to comply with applicable laws and regulations

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service providers: With third-party service providers who perform services on our behalf, such as payment processing, email delivery, and website analytics
Legal requirements: When required by law or to respond to legal process, such as court orders or subpoenas
Protection of rights: To protect our rights, property, or safety, or that of our students, instructors, or others
Business transfers: In connection with any merger, sale of assets, or acquisition of all or part of our business

All third parties with whom we share information are contractually obligated to protect your data and use it only for the purposes we specify.

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data in transit and at rest
Secure servers and databases with restricted access
Regular security assessments and updates
Staff training on data protection and privacy
Access controls and authentication procedures

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Options

Under GDPR and applicable data protection laws, you have the following rights:

Access: Request access to your personal information we hold
Rectification: Request correction of inaccurate or incomplete information
Erasure: Request deletion of your personal information in certain circumstances
Restriction: Request limitation of processing of your information
Portability: Request transfer of your information to another service provider
Objection: Object to processing based on legitimate interests
Withdraw consent: Withdraw consent for processing based on consent at any time

To exercise these rights, please contact us using the information provided in the Contact section below.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Data Retention Periods

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

Active student records are retained while you are using our services and for a reasonable period thereafter
Financial records are retained as required by accounting and tax laws
Marketing consent records are retained until you withdraw consent or opt out
Website analytics data may be retained in aggregated, anonymized form

When we no longer need your information, we will securely delete or anonymize it.

Children's Privacy

Our services are designed for students of all ages, including children under 16. When we collect personal information from children, we do so with appropriate parental consent where required by law. Parents or guardians have the right to review, request deletion of, or refuse further collection of their child's information.

If you believe we have collected information from a child without proper consent, please contact us immediately.

Third-Party Services

Our website and services may use third-party services that collect information independently. These services have their own privacy policies:

Google Ads Conversion Tracking: Tracks conversions from our advertising campaigns. Information is processed according to Google's Privacy Policy.
Google Ads Remarketing: Enables us to show relevant ads to visitors who have previously visited our website. You can opt out through Google's Ad Settings.
Google Analytics: Helps us understand how visitors use our website. Data is collected and processed according to Google's Privacy Policy. You can opt out using the Google Analytics Opt-out Browser Add-on.
Google Maps API: If we use Google Maps, location data may be processed according to Google's Privacy Policy.

We encourage you to review the privacy policies of these third-party services.

Cookie Usage

We use cookies and similar tracking technologies to collect and store information about your preferences and website usage. For detailed information about our cookie practices, please see our Cookie Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Xunrovarzyghak
The Old Vicarage, 24b Zetland St
Wakefield WF1 1QT, Great Britain
Phone: +44 7756 959699
Email: supportcenter@xunrovarzyghak.world